Posted October 7th, 2013 on Ripoff Report:

"We read reviews before we visited TDW but thought going in person we could avoid being ripped off, thinking they ship out the worst. We were wrong. These people are really good at what they do. Ripping people off. We purchased for pallets for a total of 3200.00 and we were adament that we needed new merchandise, we were told many times they guarantee less than 10 percent of the items were returns and 90 percent was shelf pulls. What a lie. 99.9% of the junk we received was opened with parts missing, or it used, broken nasty. They are masters at arranging the pallets so that the items look new, this would be why you cannot look into the pallet, from the outside it looks great. he front of the box is perfect and the back completely missing. Is that a big wheel I see on top of the pallet, yep, except it is missing the big wheel and the seat, some kid will have a lot of fun with that. One of the pallets was a walmart toy pallet I found maybe two items that worked, they were out of the package and I was able to give them to my child, one was doll the other a vtech reader the rest of the pallet incuding the fancy big wheel found their way to the dumpster. I also purchased 3 carson pallets with a lot of keurigs, matress pads and comforters. All of the items were opened, gross used mattress pads. More to the dumpster. The real find was hidden inside the center of the last pallet was the nastiest, stinkiest used comforter that had been returned, why wouldn't you just throw that away? Well it was a great space filler I guess. If you decide to buy from TDW make sure you save some of your money to pay for the disposal of the items you receive."



So whether you order directly from their headquarters or online there's a huge risk that you'll get scammed! What kind of company sends out a toy car missing a wheel and seat or a rotten, returned comforters and mattress pads? Not only it is unethical and possibly a health hazard but it's also illegal. According to a Florida Statute:

501.145 Bedding Label Act.—

(1) SHORT TITLE.—This section may be cited as the Bedding Label Act.

(2) DEFINITIONS.—For the purpose of this section, the term:

(a) “Bedding” means any mattress, box spring, pillow, or cushion made of leather or any other material which is or can be stuffed or filled in whole or in part with any substance or material, which can be used by any human being for sleeping or reclining purposes.

(b) “Department” means the Department of Legal Affairs.

(3) PROHIBITED ACTS.—All bedding manufactured and sold in the state that contains any previously used materials must bear a conspicuous label notifying the consumer of that fact. The label must be at least 1 inch by 2 inches in dimension, specifically describe the used materials contained in the bedding, and declare the amount present in the bedding. The label must be stitched or otherwise firmly attached to the bedding in such a manner that it may be seen by consumers prior to purchase. Used material does not mean new components that are made from recycled material.

(4) PENALTIES.—The department may bring an action for injunctive relief against any person who violates the provisions of this section. Any person who knowingly sells bedding which contains used material that is not labeled in accordance with this section commits a misdemeanor of the second degree, punishable as provided in s. 775.082 or s. 775.083.

From my understanding the customer wasn't allowed to see the merchandise in the pallet before making the purchase. She was guaranteed that less than 10% of the items were returns and 90% were shell-pulls/overstock therefore she would have no prior knowledge that all the bedding were used. That would be an obvious violation of this statute that states the merchandise must be seen by customers prior to purchase. How does TDW get away with breaking the law and lying to customers for all these years?