Thursday, October 10, 2013

 Posted October 7th, 2013 on Ripoff Report:

"We read reviews before we visited TDW but thought going in person we could avoid being ripped off, thinking they ship out the worst. We were wrong. These people are really good at what they do. Ripping people off. We purchased for pallets for a total of 3200.00 and we were adament that we needed new merchandise, we were told many times they guarantee less than 10 percent of the items were returns and 90 percent was shelf pulls. What a lie. 99.9% of the junk we received was opened with parts missing, or it used, broken nasty. They are masters at arranging the pallets so that the items look new, this would be why you cannot look into the pallet, from the outside it looks great. he front of the box is perfect and the back completely missing. Is that a big wheel I see on top of the pallet, yep, except it is missing the big wheel and the seat, some kid will have a lot of fun with that. One of the pallets was a walmart toy pallet I found maybe two items that worked, they were out of the package and I was able to give them to my child, one was doll the other a vtech reader the rest of the pallet incuding the fancy big wheel found their way to the dumpster. I also purchased 3 carson pallets with a lot of keurigs, matress pads and comforters. All of the items were opened, gross used mattress pads. More to the dumpster. The real find was hidden inside the center of the last pallet was the nastiest, stinkiest used comforter that had been returned, why wouldn't you just throw that away? Well it was a great space filler I guess. If you decide to buy from TDW make sure you save some of your money to pay for the disposal of the items you receive."

Tuesday, October 1, 2013

Comparison of Reviews

Better Business Bureau Rating: F

Negative Reviews

BBB: 30
Thewholesaleforum: 1
Scamexposure.com: 3
Freeadvice.com: 1
Scamtop.com: 1
Scam.com: 1
Complaintsboard.com: 1
Pissedcustomer.com: 1
Yahoo: 5
Ripoff Report: 23
-When searching under "TDW Closeouts": 16
-When searching under "TDW Discount Warehouse": 3
-When searching under "TDWCloseouts.com": 4
http://tdw-thediscountwarehouse.blogspot.com: +50
http://tdwcloseoutsscam.wordpress.com: +10

Total negative reviews I could find so far: +120

Positive Reviews 

Thewholesaleforum: 1 (Claims they know someone who has bought from them)

Tuesday, September 17, 2013

TDW's Customer (Dis)Service

Customer service is an important part of any business. Sometimes we have questions about products or services, complaints, and other concerns that we hope could be addressed by the company. From my experience TDW's customer service could use some major improvement. 
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Monday, September 16, 2013

I thought False Advertising was illegal???

False Advertising:
"Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities"

Would these count as false advertising?
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Monday, July 1, 2013

Coaster Company Furniture Salvage Part 02

More pictures of what to expect.

Coaster Company Furniture Salvage Part 01

Take a look at the "furniture" I received to get an idea of what to expect when doing business with The Discount Warehouse.

Introduction

I ordered two shipments from the The Discount Warehouse. I was under the impression that this was a legitimate company that would ship you merchandise in good condition. What I received looked like it came from straight from a junkyard. When I showed them the pictures they pretended that this was a rare occurrence but it was part of the business sometimes you receive good loads and sometimes bad loads. Both shipments I received were absolute trash. If I had known that there was ANY risk that the entire shipment would be garbage then I would have never done business with them. They should be honest and warn you about this risk upfront. 

I would like to know who thought it would be a good idea to put this garbage in boxes and actually charge people for it. It would cost almost as much as the furniture is worth to fix them. If people want furniture in this condition they would go to a junkyard not order it online. When I asked for a refund I was offered a credit towards my next purchase. After two shipments of broken merchandise I would never trust this company with a third shipment. 

I made this blog to expose TDW and warn others of what to expect when doing business with them. I wasted time and money by trusting this company so I hope this blog can prevent people from wasting theirs.